Senior Fuel Cell Field Technician - On-Site Diagnostics & Upgrades

Plug Power; Woodruff (SC); On-site; USD 55,000 - 85,000; Full time

Job summary

Plug Power is seeking a Field Service Technician to support fuel cell products installed in electric lift trucks. You will perform preventative maintenance and resolve breakdowns at a customer site, report breakdown events, order parts, and maintain fuel cells at a specific location.

Strong technical, communication, and interpersonal skills are essential. Responsibilities include diagnostics, field retrofits, software and hardware upgrades, emergency support, and safety compliance.

Qualifications

• High school diploma with electrical coursework.
• 3+ years mechanical and electrical troubleshooting experience.
• Valid driver's license; ability to lift 50 pounds.
• Lift truck knowledge preferred; electrical/mechanical aptitude essential.
• Proficiency with MS Office and Outlook.

Responsibilities

• Maintain and service fuel cells at customer sites.
• Diagnose, troubleshoot, and evaluate fleet at a location.
• Perform field retrofits and software/hardware upgrades.
• Provide emergency support to customers as required.
• Purchase tools, equipment, and parts for field service.
• Communicate with customer personnel and hydrogen suppliers.
• Complete service logs, incident reports and documentation.
• Adhere to safety procedures and travel as needed.

Skills

Electrical troubleshooting

Mechanical aptitude

Communication skills

Customer service

Team player

Education

High school diploma with electrical coursework

Tools

Multimeter

Job description

Plug Power is seeking a Field Service Technician to support fuel cell products installed in electric lift trucks. You will perform preventative maintenance and resolve breakdowns at a customer site, report breakdown events, order parts, and maintain fuel cells at a specific location.

Strong technical, communication, and interpersonal skills are essential. Responsibilities include diagnostics, field retrofits, software and hardware upgrades, emergency support, and safety compliance.