The San Francisco office of a prestigious, global law firm is looking for a Front Desk Receptionist/Office Services Coordinator. This is a fully in-office position and the hours are 8-4 (with the possibility of a little bit of paid overtime, on occasion). They're requiring someone with 2-5 years of work experience in a corporate environment. This person serves as the first point of contact for any client, visitor, or caller and supports the needs of internal clients (attorneys and business professionals). The role requires a polished, welcoming, and professional presence and consistently high standards of hospitality.
Responsibilities include but are not limited to:
- Provide reception desk coverage: staff the front desk and welcome external and internal visitors, ensuring a high level of service and a positive impression
- Receive and process mail, packages, and deliveries
- Maintain a safe and secure reception area and common areas: control access to the office
- Participate in the Emergency Preparedness Program: help carry out building emergency procedures, attend trainings, meetings, and emergency drills, and stay current on building procedures
- Assist attorneys and business professionals throughout the firm with conference room needs (e.g., reserve rooms, order services and food, report and resolve issues)
- Maintain a clean, tidy and fully stocked kitchen and pantry: regularly fill, run, and empty the dishwasher, and wipe counters and sinks
- Maintain inventory and reorder and restock snacks and beverages
- Assist with client and office events: order catering and handle set-up, breakdown, and cleanup
- Liaise with Building management regarding repairs and safety hazards
- Assist with processing invoices
- Support administrative staff as needed by filing or typing in Microsoft Word, Excel, or other software
- Assist with additional duties and special projects, as assigned
Qualifications:
- 2–5 years of experience in office services or a customer-facing role in a professional environment
- Availability to work 8:00 a.m.–4:00 p.m., five days per week, in the office (this is not a remote or hybrid role)
- Effectiveness working as part of a team or independently; teamwork skills are critical
- Strong time management and organizational skills, with demonstrated experience effectively managing multiple priorities, projects, and assignments
- Strong client service skills, patience, interpersonal skills, and initiative in resolving problems; a friendly and helpful attitude is required
- Working knowledge of Microsoft Excel and Word, comfort using AI tools responsibly, and readiness to learn other platforms
- Ability to leverage AI tools responsibly to enhance process efficiency and support continuous improvement