Senior Front Desk & Client Experience Specialist

RR Donnelley; Chicago (IL); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

401(k) with company match

Life insurance

Job summary

RR Donnelley in Chicago seeks a Senior Receptionist to manage the front desk and provide essential office support. You will greet visitors, answer calls on a multi-line system, and coordinate with staff to ensure smooth daily operations.

Ideal candidates have a high school diploma and at least 3 years of reception or admin experience in a corporate or legal environment, with strong MS Office skills and a professional, welcoming presence.

Qualifications

• High school diploma or equivalent required; higher level education preferred or equivalent experience.
• Minimum 3 years’ reception/administrative experience in a corporate or legal environment.
• Reception, switchboard or admin assistant experience preferred.
• Proven customer service skills to create and maintain client relationships.
• Proficiency with MS Office and basic office software.

Responsibilities

• Manage front desk operations and welcome visitors in a professional manner.
• Answer and transfer incoming calls on a multi-line system.
• Notify employees of visitor arrivals and provide guidance as needed.
• Maintain logs and tracking software for assigned tasks.
• Meet deadlines for accepting, completing, and delivering work.

Skills

Customer service

Communication

Administrative support

Education

Highschool diploma or equivalent

Tools

MS Office

Job description

RR Donnelley in Chicago seeks a Senior Receptionist to manage the front desk and provide essential office support. You will greet visitors, answer calls on a multi-line system, and coordinate with staff to ensure smooth daily operations.

Ideal candidates have a high school diploma and at least 3 years of reception or admin experience in a corporate or legal environment, with strong MS Office skills and a professional, welcoming presence.