Senior Fraud Investigator II - Remote/Hybrid

Grow Financial Federal Credit Union; Charlotte (NC); Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Volunteer days

Education assistance

401(k) matching

Healthcare coverage

Employee discounts

In-house training

Job summary

Grow Financial Federal Credit Union is seeking a Fraud Investigator II to manage a wide range of fraud cases from home. The role requires sharp analytical thinking, strong communication, and collaboration with IT and teams to interpret system outputs and fraud patterns.

The position emphasizes proactive fraud prevention, frequent review of predictive reports, and participation in team projects and training for staff and members. Remote work is supported with eligibility across multiple states.

Qualifications

• Associates Degree preferred; high school diploma or equivalent required.
• 12–months experience as a Fraud Investigator I at Grow Financial FCU or 3 years work experience in a financial related field such as fraud/loss prevention, BSA/AML compliance, collections, or lending operations.

Responsibilities

• Independently manage a broad range of fraud case types and contribute to fraud prevention initiatives.
• Bridge operational execution with emerging fraud trends and collaborate with technical partners to understand system outputs and fraud patterns.
• Daily review of predictive reports and take appropriate actions on accounts.
• Participate in Fraud Team area‑related projects and training/education of members and employees on fraud topics.

Skills

Fraud investigation

Critical thinking

Strong communication

MS Office

Remote/work etiquette

Education

Associate degree preferred

High school diploma or equivalent

Tools

Microsoft Office

Job description

Grow Financial Federal Credit Union is seeking a Fraud Investigator II to manage a wide range of fraud cases from home. The role requires sharp analytical thinking, strong communication, and collaboration with IT and teams to interpret system outputs and fraud patterns.

The position emphasizes proactive fraud prevention, frequent review of predictive reports, and participation in team projects and training for staff and members. Remote work is supported with eligibility across multiple states.