Senior Firearm Retail Specialist

Range USA; Villa Park (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision health_ins

Unlimited Shooting – Free Classes

Industry-leading online and in-store ?

Manufacturer rewards and points"

No firearm experience needed — paid培训

Job summary

Range USA in Villa Park, IL seeks a Senior Sales Associate to deliver exceptional customer service, drive store metrics, and foster product knowledge to boost basket size. You will coach peers using KPI insights while maintaining strict firearm safety and regulatory compliance.

The role requires 1–2 years in retail, strong attention to detail, and flexibility for nights, weekends, and holidays. Full-time, non-exempt, hourly position with extensive in-store duties and paid training.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of retail sales or customer service experience (specialty retail preferred).
• Strong attention to detail with the ability to follow complex compliance procedures.
• Ability to handle confidential information with integrity.
• Flexible availability, including nights, weekends, and holidays.
• Strong communication skills and customer-first mindset.

Responsibilities

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team to expectations from this data.
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation.
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules).
• Support inventory flow, merchandising, and ad set execution to maintain visual standards.
• Maintain overall store cleanliness and organization.
• Ensure strict adherence to firearm safety protocols for customers and staff.
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks.
• Safeguard confidential information and ensure all processes meet regulatory standards.
• Ensure range readiness, safety, and cleanliness always.
• Validate and escape if needed parts requirements to ASL.

Skills

Customer service

Sales

Attention to detail

Communication

Education

High School Diploma or equivalent

Job description

Range USA in Villa Park, IL seeks a Senior Sales Associate to deliver exceptional customer service, drive store metrics, and foster product knowledge to boost basket size. You will coach peers using KPI insights while maintaining strict firearm safety and regulatory compliance.

The role requires 1–2 years in retail, strong attention to detail, and flexibility for nights, weekends, and holidays. Full-time, non-exempt, hourly position with extensive in-store duties and paid training.