Sales Associate

Range USA; Villa Park (IL); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Discounts

Paid training

Shooting training

Store discounts

Job summary

Range USA is seeking a Part-Time Sales Associate in Villa Park, IL to help customers with product knowledge and the purchasing experience. The role emphasizes excellent customer service, sales execution, and accurate operations to support a positive shopping experience.

The position requires 1-2 years of customer service/sales experience, a high school diploma or equivalent, and the ability to work flexible hours including nights and weekends. Training is provided to new hires.

Qualifications

• High School Diploma or equivalent is preferred.
• 1-2 years of customer service sales experience.
• Ability to understand, recall and follow compliance regulations and handle confidential information.

Responsibilities

• Greet customers and facilitate the customer experience.
• Convert customers to buyers by asking for the sale.
• Inform customers of Range USA services, discounts, and promotions.
• Maintain knowledge of products and price/availability, and assist with checkout.

Skills

Customer service

Sales

Attention to detail

Education

High School Diploma or equivalent

Job description

Job Details

Job Location: Villa Park - Villa Park, IL 60181

Position Type: Part Time

Education Level: Not Specified

Salary Range: $15.00 - $15.00 Hourly

Travel Percentage: None

Job Shift: Any

Job Category: Retail

Position details

Position title: Sales Associate

Reports to: Store Leader

Classification: Part-Time / Non-Exempt / Hourly

Position overview

The Sales Associate role ensures every single Range USA customer is provided the assistance and knowledge to fulfill the experience they are seeking by being proficient in product knowledge, selling skills and operations. The main responsibility of the Sales Associate is to convert Range USA customers to buyers with sales that fulfill the desired experience.

Core values alignment

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

• Commitment to the mission of Range USA by providing the easiest and best customer service in the USA.
• Provide outstanding customer service that is dedicated to exceeding customer expectations and fostering lasting relationships.
• Greet customers and facilitate the customer experience.
• Convert Range USA customers to buyers by asking for the sale to fulfill desired experience.
• Ensure our customers leave with the complete package supporting their main purchase. Inform customers of Range USA services, discounts, exclusive offers, sales, and promotions.
• Conduct range customer check-in in an efficient and friendly manner.
• Maintain therange timer for proper tracking of customer time.
• Ensure an efficient and compliant range firearm rental process.
• Utilize radios to communicate with Range Safety Officer regarding safety and customer issues.
• Answer customer questions regarding product pricing, features, benefits, and availability.
• Maintain compliance with all involved government agencies including 4473 and background check processes.
• Remain up to date on new product and industry news.
• When acting as an ecommerce picker, the pickup dashboard must be checked every hour, and any new orders should be picked.

Desired skills & experience

• High School Diploma or equivalent preferred.
• 1-2 years of customer service sales experience, preferably within a specialty retail environment.
• Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.
• Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.
• Must be 21 years of age.

Employee benefits

• Medical, Dental, and Vision health insurance (Full-Time)
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training