Senior Sales Associate – Firearms & Classes Expert

Range USA; Chester (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision health ins

Unlimited Shooting – Free Classes

Industry-leading online and in-store</

Manufacturer rewards and points

Paid training

Job summary

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re growing nationwide, and we want the right people with us.

The Senior Sales Associate serves as a sales-focused leader, driving personal sales while ensuring daily store operations, compliance, and safety standards, and delivering a best-in-class customer experience. The ideal candidate has 1–2 years of retail sales or customer service experience, a High School Diploma

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of retail sales or customer service experience (specialty retail preferred).
• Strong attention to detail with the ability to follow complex compliance procedures.
• Ability to handle confidential information with integrity.
• Flexible availability, including nights, weekends, and holidays.
• Strong communication skills and customer-first mindset.

Responsibilities

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team to expectations from this data.
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation.
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules).
• Support inventory flow, merchandising, and ad set execution to maintain visual standards.
• Maintain overall store cleanliness and organization.
• Ensure strict adherence to firearm safety protocols for customers and staff.
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks.
• Safeguard confidential information and ensure all processes meet regulatory standards.
• Ensure range readiness, safety, and cleanliness always.
• Validate and elevate if needed parts requirements to ASL.

Education

High School Diploma or equivalent

Job description

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re growing nationwide, and we want the right people with us.

The Senior Sales Associate serves as a sales-focused leader, driving personal sales while ensuring daily store operations, compliance, and safety standards, and delivering a best-in-class customer experience. The ideal candidate has 1–2 years of retail sales or customer service experience, a High School Diploma