Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; New York (NY); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company in education is seeking a Senior Financial Aid Specialist to support the Financial Aid function. This role involves policy, procedure, and technology optimization with a focus on compliance and auditing. The position requires a keen attention to detail, a technical skill set, and the ability to innovate. Comprehensive benefits including tuition waivers, health insurance, and retirement plans are offered, along with competitive compensation ranging from $27.79 to $37.60 an hour.

Benefits

Tuition waiver and reimbursement program

Health insurance

Paid time off

Retirement savings plan with company match

Qualifications

• 3+ years of Title IV administration experience preferred, minimum 1 year required.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility.
• Experience with policy and procedure development using automation preferred.

Responsibilities

• Conduct internal audits of funding programs in collaboration with Financial Aid compliance.
• Analyze processes for streamlining through technology and reporting improvements.
• Support UAT for system upgrades and assist in troubleshooting issues.

Skills

Attention to detail

Technical proficiency

Innovative thinking

Education

Bachelor's degree preferred

High School diploma or equivalent required

Tools

Automated systems and processes

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The Senior Specialist serves on the Financial Aid Compliance Team within the Home Office division of Financial Aid, reporting to the Director of Financial Aid - Compliance.

EDUCATION and EXPERIENCE REQUIREMENTS:

• Bachelor's degree preferred. High School diploma or equivalent required.
• 3+ Years of Title IV administration experience preferred. Minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation is determined based on qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan with company match. The hourly pay range for this position is $27.79 to $37.60. Click here to learn more about careers at Herzing University.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Perform regular internal audits of Federal, State, military, and institutional funding programs, and partner with the Director of Training and Development and the Director of Financial Aid - Compliance on staff training opportunities.
• Analyze Financial Aid processes and recommend streamlining through technology, systems, and reporting improvements.
• Support UAT (User Acceptance Testing) for system upgrades by designing test plans, documenting test cases, and executing end-user testing for software release approval.
• Collaborate with campus Financial Aid leadership on FWS budget utilization, hiring, and resource management to support staffing levels and provide gap funding to students with need.
• Maintain the FWS Tracker and ensure timely resolution of issues.
• Configure Financial Aid software for award year, fund, and document setup to ensure system accuracy.
• Support Financial Aid staff across campuses with troubleshooting, reviewing student files, and policy research.
• Commit to continuous improvement in process efficiency, accuracy, student satisfaction, and innovation.
• Demonstrate the PRICE of Success in all aspects.

Herzing University values diversity and fosters a culture of mutual respect, inclusivity, and empowerment, contributing to an effective community.

PHYSICAL REQUIREMENTS:

• Remain stationary most of the time.
• Occasionally move around the work location.
• Operate office and teaching equipment, including computers, copiers, fax machines, and AV equipment.
• Use voice and hearing frequently for communication.
• Visual observation and assessment capabilities.
• Occasionally lift or carry up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. We do not sponsor visas at this time.

Herzing University is committed to equal opportunity employment and prohibits discrimination based on protected statuses. More information can be found at Diversity and Title IX.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights under federal employment laws. For more information, see the Know Your Rights notice from the Department of Labor.