Senior Field Tech: On-Site Installations & Troubleshooting

NTT Data Americas, Inc.; Langhorne (Bucks County); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k program

Flexible spending account

Job summary

NTT DATA in Langhorne, Pennsylvania is seeking a Field Tech Senior Associate to provide on-site technical support and installation services. The role requires independent judgment, advanced troubleshooting, and the ability to manage installations with minimal supervision.

You will travel domestically or internationally as needed, document project status, and apply deep product knowledge while delivering reliable service to clients. A 5–7 year background and an undergraduate degree are required.

Qualifications

• Strong verbal and written communication skills.
• Strong technical and product knowledge.
• Ability to independently troubleshoot and resolve complex issues.

Responsibilities

• Lead installation of multiple solutions.
• Perform advanced troubleshooting for complex issues.
• Independently provide on-site technical support and installation services.
• Prepare documentation to record and track project status.
• Travel domestically or internationally as required.

Skills

Communication skills

Technical knowledge

Client relationship management

Education

Undergraduate degree

Job description

NTT DATA in Langhorne, Pennsylvania is seeking a Field Tech Senior Associate to provide on-site technical support and installation services. The role requires independent judgment, advanced troubleshooting, and the ability to manage installations with minimal supervision.

You will travel domestically or internationally as needed, document project status, and apply deep product knowledge while delivering reliable service to clients. A 5–7 year background and an undergraduate degree are required.