Senior Field Service Technician & Tech Lead

Rawson; Albuquerque (NM); On-site; USD 70,000 - 90,000; Full time

Job summary

Rawson is seeking a Senior Technician II to lead and execute complex field service projects. You will work across electrical, mechanical, and controls/instrumentation systems, mentor newer technicians, and communicate effectively with cross-functional teams and customers.

The role emphasizes strong leadership, time management, and customer satisfaction, with flexibility to support a global client base and travel to customer sites as needed. Overtime and on-call may be required.

Qualifications

• Experience in basic electrical, mechanical, and pneumatic systems.
• Proven leadership and mentoring abilities in a technical team.
• Strong communication and customer service skills.
• Ability to manage multiple tasks and projects with time management.
• Experience leading technical support or service teams.
• Collaborative and able to diffuse customer escalations.

Skills

Electrical systems

Mechanical systems

Leadership

Communication

Time management

Project management

Customer service

Conflict resolution

Mentoring

Tools

Controls/Instrumentation

PLC knowledge

Schematic reading

Job description

Rawson is seeking a Senior Technician II to lead and execute complex field service projects. You will work across electrical, mechanical, and controls/instrumentation systems, mentor newer technicians, and communicate effectively with cross-functional teams and customers.

The role emphasizes strong leadership, time management, and customer satisfaction, with flexibility to support a global client base and travel to customer sites as needed. Overtime and on-call may be required.