Senior Field Service Technician - Power & UPS Systems

Schneider Electric Corp; Raleigh (NC); On-site; USD 86,000 - 130,000; Full time

Benefits offered by this job

8 weeks in-person training at Dallas,‑

401(k) + match

Inclusive benefits package

Job summary

Schneider Electric is seeking a Field Service Representative in the United States. The role involves on-site service, startup, repair and preventive maintenance of power distribution equipment at customer sites.

You will collaborate with customers, electricians, sales partners and internal teams to resolve issues and ensure uptime. We provide direct product and digital tool training, company equipment, and a comprehensive benefits package.

Qualifications

• Associate’s degree, trade/vocational certification or military training in electrical-related disciplines.
• Ability to read blueprints/schematics.
• Thorough understanding of AC/DC power and related components.
• 3–5+ years in field service repair and customer service with UPS and power distribution equipment.
• Ability to read and interpret schematics and operation manuals.
• Proficiency with Microsoft Office tools and company digital resources.

Responsibilities

• Pre-site, startup, repair, preventive maintenance and field modification of equipment.
• Collaborate with customers, electricians, sales partners and support teams to resolve issues.
• Complete field service and expense reports, PMs and startup data sheets.
• Work with management to resolve escalated issues.
• Engage in continuous learning and training on products.

Skills

Electrical field service

Blueprints/schematics

Power distribution

Customer service

Education

Associate’s degree or trade certification

Tools

MS Office

Diagnostic equipment

Job description

Schneider Electric is seeking a Field Service Representative in the United States. The role involves on-site service, startup, repair and preventive maintenance of power distribution equipment at customer sites.

You will collaborate with customers, electricians, sales partners and internal teams to resolve issues and ensure uptime. We provide direct product and digital tool training, company equipment, and a comprehensive benefits package.