Senior Field Service Technician – Kitchen Equipment

ITW; Harrisburg (Dauphin County); On-site; USD 55,000 - 75,000; Full time

Job summary

ITW Food Equipment Group LLC designs and manufactures commercial food equipment for food service and retail customers, offering on-site installation and service of Hobart Service equipment. The role includes troubleshooting, preventive maintenance, and adherence to safety standards while supporting customers across various shifts including on-call periods.

Qualified candidates typically hold a high school diploma or GED with 2–4 years of electrical/mechanical experience or HVACR certification,

Qualifications

• High school diploma or GED required with relevant electrical/mechanical experience.
• EPA HVACR certification or HVAC/R certificate preferred.
• Experience reading schematics and service manuals is advantageous.

Responsibilities

• Install, diagnose, and repair mechanical and electrical commercial food equipment on-site.
• Interpret and follow schematic diagrams and service manuals.
• Perform on-site preventative maintenance and documentation.
• Adhere to safety manuals and company policies during field service.
• Occasional on-call, after-hours, holiday and weekend support.

Skills

Mechanical aptitude

Customer service

Problem solving

Safety at work

Education

High school diploma or GED

EPA HVACR certification

HVAC/R certificate

Tools

Windows

Microsoft Office

Job description

ITW Food Equipment Group LLC designs and manufactures commercial food equipment for food service and retail customers, offering on-site installation and service of Hobart Service equipment. The role includes troubleshooting, preventive maintenance, and adherence to safety standards while supporting customers across various shifts including on-call periods.

Qualified candidates typically hold a high school diploma or GED with 2–4 years of electrical/mechanical experience or HVACR certification,