Field Service Technician II – Commercial Kitchen Equipment

ITW; Boise (ID); On-site; USD 52,000 - 78,000; Full time

Job summary

ITW Food Equipment Group LLC seeks an experienced Service/Repair Technician 2 to support Hobart Service customers on-site. Responsibilities include installation, service, and preventative maintenance of commercial food equipment across various facilities.

This role requires safety adherence, strong problem-solving, and customer-focused service delivery. Eligible candidates typically hold a high school diploma or GED with 2–4 years of electrical/mechanical experience or HVACR certification.

Qualifications

• High school diploma or GED and 2-4 years of electrical and mechanical experience, or
• High school diploma or GED and 0-2 years of HVACR service experience with an EPA certification, or
• Vocational certificate in HVACR

Responsibilities

• Installs mechanical and electrical commercial food equipment and assists in more advanced installs as needed.
• Maintain, diagnose, and repair basic mechanical commercial food equipment for customers on contract and/or on time and material (T&M).
• Ability to interpret and follow schematic diagrams.
• Demonstrate knowledge of sequence of operations for multiple operating modes.
• Completes and documents preventative maintenance on mechanical and electrical commercial food equipment.
• Implements and supports standard operating procedures outlined in Hobart Service safety manuals and programs.
• Supports branch and organization financial objectives by providing a quality customer experience.
• Maintains current organization, industry, and equipment knowledge.

Skills

Mechanical aptitude

Customer service

Problem solving

Safety at work

Teamwork

Time management & communication

Education

High school diploma or GED + 2-4 yrs electrical/mech exp

HVACR EPA cert (2-2 yrs exp)

Vocational HVACR certificate

Associate degree or vocational certificate (preferred)

Tools

Windows + MS Office (Word, Excel)

HVACR diagnostic tools

Reading service manuals & schematics

Job description

ITW Food Equipment Group LLC seeks an experienced Service/Repair Technician 2 to support Hobart Service customers on-site. Responsibilities include installation, service, and preventative maintenance of commercial food equipment across various facilities.

This role requires safety adherence, strong problem-solving, and customer-focused service delivery. Eligible candidates typically hold a high school diploma or GED with 2–4 years of electrical/mechanical experience or HVACR certification.