Senior Field Service Technician - Industrial Equipment

Signode

United States

Remote

USD 65,000 - 95,000

Full time

6 days ago

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Job summary

Signode is seeking an experienced Advanced Service Technician to provide high-level technical support for commissioning, troubleshooting, upgrades, and servicing of equipment at customer sites and remotely. You will lead on-site installations and diagnose complex issues while delivering training to field teams and maintaining thorough service records.

This role requires up to 70% travel, strong knowledge of electrical, PLC, hydraulic and mechanical systems, and a commitment to safety and

Qualifications

Associate degree or equivalent technical training.
5+ years' experience with industrial equipment (Signode or similar preferred).
Strong troubleshooting and problem-solving skills.
Knowledge of electrical, PLC, hydraulic, and mechanical systems.
Proficient in English and MS Office.
Team-oriented, reliable, and safety-focused.

Responsibilities

Lead/support installation, commissioning, and upgrades of equipment on-site.
Diagnose and resolve complex mechanical, electrical, hydraulic, pneumatic, and PLC issues.
Provide technical guidance and training to field technicians and customers.
Deliver remote support via phone/email to ensure fast issue resolution.
Maintain accurate service reports, documentation, and system records.
Collaborate with engineering and cross-functional teams for continuous improvement.
Ensure compliance with all safety standards and procedures.