Senior Field Service Technician: HV Diagnostics Lead

Rivian; Salt Lake City (UT); On-site; USD 40,000 - 76,000; Full time

Benefits offered by this job

401(k) Plan

Employee Stock Purchase Program

Comprehensive benefits

Job summary

Rivian is seeking an experienced Senior Field Service Technician to lead complex vehicle diagnostics and repairs in service centers and remote sites. You will mentor junior technicians, coordinate field operations, and drive continuous improvement in repair workflows.

The role may require travel to remote locations or production plants, with exposure to high-voltage systems and advanced electrical diagnostics. Excellent teamwork and documentation skills are essential.

Qualifications

• High School Diploma or GED (or equivalent).
• Graduation from automotive repair program or cert preferred.
• 5–8+ years automotive repair experience with bumper-to-bumper diagnostics.

Responsibilities

• Perform diagnostics and complex repairs in service centers and field locations.
• Provide high-level diagnostic guidance and remote troubleshooting.
• Coach, mentor, and train junior technicians and cross-functional partners.
• Use specialized diagnostic tools to resolve HV and network faults.
• Conduct road tests to verify repair quality and drive standardization.
• Oversee parts operations and documentation feedback to engineering.

Skills

Advanced Diagnostics

Leadership

Mentorship

Remote Troubleshooting

HV & Power Electronics

CAN/LIN Networking

Documentation & Feedback

Education

High School Diploma or GED

Automotive repair certification

Tools

PICO-Scope

PCAN

Kavaser Memorator

Breakout boxes

Job description

Rivian is seeking an experienced Senior Field Service Technician to lead complex vehicle diagnostics and repairs in service centers and remote sites. You will mentor junior technicians, coordinate field operations, and drive continuous improvement in repair workflows.

The role may require travel to remote locations or production plants, with exposure to high-voltage systems and advanced electrical diagnostics. Excellent teamwork and documentation skills are essential.