Senior Field Service Technician: HV Diagnostics Lead

Rivian; Sharonville (OH); Hybrid; USD 40,000 - 67,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Life insurance

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

401(k) Plan

Employee Stock Purchase Program

Job summary

Rivian is seeking an experienced Senior Field Service Technician to lead complex vehicle repairs and field operations. You will diagnose, repair, and verify repairs in service centers and at customer sites, while mentoring junior staff and driving continuous improvement.

Occasional travel to remote locations and production plants may be required. The role emphasizes expertise in high-voltage systems, advanced diagnostics, and cross-functional collaboration to maintain Rivian’s quality and safety

Qualifications

• High School Diploma or GED required/preferred.
• Graduation from automotive repair school or vocational program preferred.
• Proficient in Windows/Mac work environments and repair docs.

Responsibilities

• Perform bumper-to-bumper diagnostics and complex repairs in service centers and field settings.
• Provide high-level diagnostic guidance to field service teams and perform remote diagnostics.
• Coach, mentor, and train junior technicians and cross-functional partners.

Skills

Advanced diagnostics

Leadership

HV systems

Remote troubleshooting

Documentation

Education

High School Diploma or GED

Automotive repair school certification

Tools

PICO-Scope

PCAN

Kavaser Memorator

Breakout boxes

Job description

Rivian is seeking an experienced Senior Field Service Technician to lead complex vehicle repairs and field operations. You will diagnose, repair, and verify repairs in service centers and at customer sites, while mentoring junior staff and driving continuous improvement.

Occasional travel to remote locations and production plants may be required. The role emphasizes expertise in high-voltage systems, advanced diagnostics, and cross-functional collaboration to maintain Rivian’s quality and safety