Senior Field Service Technician: HV Diagnostics Lead

Rivian; Town of Clifton Park (NY); Hybrid; USD 50.000 - 94.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits package

Zusammenfassung

Rivian is seeking an experienced Senior Field Service Technician in the United States to act as a technical expert and leader for complex vehicle repairs and field operations. The role requires strong diagnostics skills, mentorship, and a proactive approach to continuous improvement.

Based primarily at a service center, the position may involve remote work, travel to remote locations, or working at production plants to provide advanced field support as business needs demand.

Qualifikationen

• High School Diploma or equivalent; automotive training preferred.
• Graduation from an automotive repair school or vocational program preferred.
• 21+ years old; valid driver’s license required.
• Willingness to travel to regional locations and production plants.
• Experience in leadership or supervisory roles preferred.

Aufgaben

• Perform bumper-to-bumper diagnostics and complex repairs in service centers and field sites.
• Provide high-level diagnostic guidance and remote support for field teams.
• Coach and mentor junior technicians; drive cross-functional problem-solving.
• Use advanced diagnostic tools to resolve HV and electrical faults.
• Ensure repair quality via road tests and standardized processes.
• Oversee parts operations including ordering, inventory, and billing.
• Document findings and provide root-cause analysis to leadership.
• Engage with customers, suppliers, and internal teams during escalations.

Kenntnisse

HV power electronics

Low voltage CAN/LIN networks

Diagnostics & repairs

Leadership & mentoring

Documentation & reporting

Ausbildung

High School Diploma

Automotive repair school or vocational program

Tools

PICO-Scope

PCAN

Kavaser Memorator

Breakout boxes

Jobbeschreibung

Rivian is seeking an experienced Senior Field Service Technician in the United States to act as a technical expert and leader for complex vehicle repairs and field operations. The role requires strong diagnostics skills, mentorship, and a proactive approach to continuous improvement.

Based primarily at a service center, the position may involve remote work, travel to remote locations, or working at production plants to provide advanced field support as business needs demand.