Senior Field Service Tech - HV Diagnostics Lead

Rivian; Town of Clifton Park (NY); Vor Ort; USD 50.000 - 94.000; Vollzeit

Benefits dieser Stelle

Insurance benefits

401(k) Plan

Employee Stock Purchase Program

Zusammenfassung

Rivian is seeking a Senior Field Service Technician to lead advanced diagnostics, repairs, and field support. Based mainly at a service center, the role may require travel to remote locations or production plants to deliver expert field assistance.

The candidate will mentor junior technicians, handle complex electrical HV and power electronics diagnostics, and drive continuous improvement across repair workflows. A strong leadership background is preferred.

Qualifikationen

• Minimum 5–8+ years in automotive repair with bumper-to-bumper diagnostics.
• 3–8+ years on high voltage (HV) systems and HV diagnostics.
• Leadership or supervisory experience (e.g., Shop Foreman, Team Lead).
• Proficient in electrical, CAN/LIN networks, and schematics reading.

Aufgaben

• Perform advanced diagnostics and complex vehicle repairs across service centers and field sites.
• Provide high-level remote diagnostics and guidance to field teams.
• Coach, mentor, and train junior technicians and partners.
• Use specialized diagnostic tools to resolve electrical, HV, and network faults.
• Drive quality via road tests, standardization, and process improvements.
• Oversee parts operations including ordering, receiving, inventory, and billing.
• Produce documentation and provide root-cause analysis for engineering teams.
• Engage professionally with customers, suppliers, and internal teams.

Kenntnisse

HV systems

Power electronics

Diagnostics

Leadership

Remote troubleshooting

CAN/LIN networking

HVIL safety

Documentation

Mentoring

Problem solving

Ausbildung

High School Diploma or GED

Automotive repair school certification

State mechanic certifications (where required)

Tools

Windows

MacOS

Work order systems

Jobbeschreibung

Rivian is seeking a Senior Field Service Technician to lead advanced diagnostics, repairs, and field support. Based mainly at a service center, the role may require travel to remote locations or production plants to deliver expert field assistance.

The candidate will mentor junior technicians, handle complex electrical HV and power electronics diagnostics, and drive continuous improvement across repair workflows. A strong leadership background is preferred.