Senior Field Service Technician – Heavy Equipment

River City Equipment Rental & Sales Inc; South Carolina; In loco; USD 60.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly Pay

401(k) with Company match

Medical Insurance

Dental Insurance

Vision insurance

Health Savings Account

Life insurance

Paid Parental leave

Paid time off

Employee Referral program

Descrizione del lavoro

Empower Rental Group is seeking a Field Service Technician (Heavy Equipment) for our Spartanburg, SC location. You will operate with a high degree of autonomy, traveling to customer sites to diagnose and repair a diverse fleet of heavy equipment, while maintaining your service truck and documenting work orders on a laptop or tablet.

Excellent customer service and strong diagnostic skills are essential to ensure equipment uptime and customer satisfaction.

Competenze

• Over 5 years of hands-on experience diagnosing and repairing heavy construction and/or aerial lift equipment.
• Valid driver’s license; ability to drive company vehicles.
• Strong customer service skills for internal and external customers.
• Proficient with modern diagnostics tools and mobile work order documentation.

Mansioni

• Travel to customer job sites to perform urgent service calls and repairs on heavy equipment.
• Diagnose powertrain, hydraulic, and electrical issues using diagnostic tools and traditional methods.
• Maintain and stock the company-provided service truck for ready availability of parts and tools.
• Use laptop/tablet to manage work orders, document repairs, and communicate with customers.

Conoscenze

Heavy equipment diagnostics

Diesel engines knowledge

Hydraulic systems

Electrical systems

Customer service

Diagnostics tools

Self-motivated

Time management

Strumenti

Diagnostic tools

Laptop/tablet for work orders

Descrizione del lavoro

Empower Rental Group is seeking a Field Service Technician (Heavy Equipment) for our Spartanburg, SC location. You will operate with a high degree of autonomy, traveling to customer sites to diagnose and repair a diverse fleet of heavy equipment, while maintaining your service truck and documenting work orders on a laptop or tablet.

Excellent customer service and strong diagnostic skills are essential to ensure equipment uptime and customer satisfaction.