Senior Field Service Technician: EV Diagnostics Lead

Rivian

Saint Augustine (FL)

Hybrid

USD 42,000 - 79,000

Full time

13 hours ago

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Benefits offered by this job

Paid vacation

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short‑term disability insurance

Long‑term disability insurance

401(k) Plan

Employee Stock Purchase Program

Job summary

Rivian in Florida seeks an experienced Senior Field Service Technician to lead advanced diagnostics and field support. Based at a service center, you will mentor junior technicians and tackle complex repairs across mobile routes, remote locations, and production plants.

You will use high‑end diagnostic tools, supervise parts operations, and document root‑cause analyses to drive continuous improvement. Requires 5–8+ years in automotive repair and HV systems; travel to regional sites will be

Qualifications

Minimum age 21 years old.
Valid driver’s license with clean record.
5–8+ years automotive repair experience, bumper‑to‑bumper diagnostics.
3–8+ years on HV systems and HV diagnostics.
Leadership/ Supervisory experience preferred.
Willingness to travel to regional locations/production plants.
Proficient in Windows/Mac and service documentation systems.
Physically able to perform required tasks.

Responsibilities

Perform bumper‑to‑bumper diagnostics and complex repairs in service centers and field settings.
Provide high‑level diagnostic guidance and remote troubleshooting.
Coach, mentor and train junior technicians and partners.
Utilize diagnostic tools to resolve electrical, HV, and network faults.
Drive continuous improvement and standardize repair processes.
Oversee parts operations including ordering, receiving and inventory.
Document findings and provide actionable feedback to engineering.