Senior Field Service Technician - Commercial Kitchen Equipment

Illinois Tool Works Inc.; Sacramento (CA); On-site; USD 45,000 - 61,000; Full time

Job summary

ITW Food Equipment Group LLC is seeking an experienced Service/Repair Technician to provide on-site support for Hobart Service customers. The role includes installation and repair of commercial food equipment with emphasis on complex troubleshooting and advanced installs, including after-hours on-call support.

Ideal candidates will have a high school diploma or GED with extensive food equipment/service experience (7+ years) or HVACR experience (4+ years), plus certifications.

Qualifications

• High school diploma or GED required with 7+ years of food equipment service experience and/or 4+ years of HVACR service experience.
• Associate’s degree or vocational certificate preferred.

Responsibilities

• Serve as primary contact for key customer accounts and address service-related issues.
• Lead onboarding, training, and development of new technicians.
• Plan, lead, and execute complex installations and turnkey projects.
• Diagnose and repair software errors and malfunctions in electronic food equipment.
• Install and maintain mechanical, electrical, pneumatic, gas, and refrigeration equipment; lead advanced installs.

Skills

Mechanical Aptitude

Customer Service

Safety at Work

Teamwork

Time Management

Education

High school diploma or GED

7+ years of food equipment service experience

Tools

Service manuals

Gauges & meters

Basic hand tools

Windows Office (Word/Excel)

Job description

ITW Food Equipment Group LLC is seeking an experienced Service/Repair Technician to provide on-site support for Hobart Service customers. The role includes installation and repair of commercial food equipment with emphasis on complex troubleshooting and advanced installs, including after-hours on-call support.

Ideal candidates will have a high school diploma or GED with extensive food equipment/service experience (7+ years) or HVACR experience (4+ years), plus certifications.