Field Service Technician - Commercial Kitchen Equipment

ITW; Walpole (MA); On-site; USD 34,000 - 45,000; Full time

Job summary

ITW Food Equipment Group LLC is seeking an entry-level Service/Repair Technician to provide on-site support for Hobart Service customers, including installation and service of commercial food equipment. The role requires mechanical and electrical aptitude with basic troubleshooting and includes on-call, after-hours, holiday and weekend work.

Responsibilities include basic installs, diagnosing and repairing equipment on contract or T&M basis, performing preventative maintenance, and maintaining

Qualifications

• High school diploma or GED required or equivalent.
• 0-2 years of electrical/mechanical experience.
• Associates Degree or Vocational Certificate preferred.
• Experience installing, maintaining, troubleshooting, and repairing commercial cooking and/or refrigeration equipment preferred.
• Position/Location dependent certificates may apply.

Responsibilities

• Installs basic mechanical commercial food equipment and assists in more advanced installs as needed.
• Maintain, diagnose, and repair basic mechanical commercial food equipment for customers on contract and/or on time and material (i.e., T&Ms) basis.
• Completes and documents preventative maintenance on basic mechanical commercial food equipment.
• Implements and supports standard operating procedures outlined in Hobart Service safety manuals and programs.
• Supports branch and organization financial objectives by providing a quality customer experience.
• Maintains current organization, industry, and equipment knowledge.
• Responsible for assigned company assets including vehicle, tools, and inventory.
• Follows the company’s safe driving and other applicable policies.

Skills

Mechanical Aptitude

Electrical Aptitude

Customer Service

Problem Solving

Safety Awareness

Education

High school diploma or GED

Associates Degree or Vocational Certificate preferred

Job description

ITW Food Equipment Group LLC is seeking an entry-level Service/Repair Technician to provide on-site support for Hobart Service customers, including installation and service of commercial food equipment. The role requires mechanical and electrical aptitude with basic troubleshooting and includes on-call, after-hours, holiday and weekend work.

Responsibilities include basic installs, diagnosing and repairing equipment on contract or T&M basis, performing preventative maintenance, and maintaining