Senior Field Tech - Commercial Kitchen Equipment

ITW; New York (NY); On-site; USD 50,000 - 67,000; Full time

Job summary

ITW Food Equipment Group LLC is seeking a Service/Repair Technician 4 to provide on-site support for Hobart Service customers, including installation and turnkey projects. The role requires advanced mechanical, electrical, pneumatic, gas, and HVACR aptitude with strong troubleshooting skills and leadership behaviors.

Expect on-call, after-hours, holidays and weekend support. Qualifications include a high school diploma or GED with extensive service experience, plus relevant certifications.

Qualifications

• High school diploma or GED with 7+ years FS service or 4+ years HVACR service.
• Associate degree or vocational certificate preferred.
• Experience installing, maintaining, troubleshooting, and repairing commercial cooking and/or refrigeration equipment is preferred.

Responsibilities

• Primary contact for key customer accounts and service-related issues.
• Routinely plans, leads, and executes complex technical projects including installations and turnkeys.
• Diagnose and repair software errors, failures, and malfunctions in electronic food equipment.
• Installs mechanical, electrical, pneumatic, gas, and/or refrigeration equipment and leads advanced installs as needed.
• Maintain, diagnose, and repair equipment for customers on contract and/or on time and material.
• Interpret and follow schematic diagrams and SOPs.
• Demonstrates knowledge of sequence of operations for multiple modes.
• Complies with safety manuals and programs.

Skills

On-site service leadership

Equipment troubleshooting

HVACR knowledge

Electrical/mechanical repair

Education

High school diploma or GED

Associate degree or Vocational certificate

EPA Certification

CFESA / NATE / Hobart certification

Tools

Windows applications

Microsoft Excel

Job description

ITW Food Equipment Group LLC is seeking a Service/Repair Technician 4 to provide on-site support for Hobart Service customers, including installation and turnkey projects. The role requires advanced mechanical, electrical, pneumatic, gas, and HVACR aptitude with strong troubleshooting skills and leadership behaviors.

Expect on-call, after-hours, holidays and weekend support. Qualifications include a high school diploma or GED with extensive service experience, plus relevant certifications.