Senior Field Service Tech - Remote Installations

ABB; Evansville (IN); Remote; USD 69,000 - 110,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision

Life insurance

AD&D

Disability insurance

401k with company contributions

ESAP

Employee discount

Paid holidays

Job summary

ABB in Evansville, Indiana, seeks a Field Service Technician to perform on-site service, installation, and commissioning of critical power equipment for data centers and industrial facilities. You will troubleshoot, maintain, and upgrade systems while ensuring safety and quality standards.

The role involves coaching teammates and supporting the certification process for technicians, with opportunities to identify service improvements.

Qualifications

• Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 4+ years’ experience servicing critical power equipment.
• Associates Degree in electrical technology with 6+ years’ experience in servicing critical power equipment.
• High School Diploma/GED and equivalent work and/or military experience (8+ years) servicing critical power equipment.

Responsibilities

• Work on-site with customers to identify opportunities for operational improvement and eliminate pain points.
• Perform field service tasks, including identifying technical issues and conducting on-site troubleshooting within certified areas.
• Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements.
• Coach technicians and supervise complex site activities; train team members and customers as needed.
• Prepare material lists and ensure all materials, parts, and equipment meet quality standards.
• Identify potential equipment failures and recommend corrective actions.
• Contribute to customer satisfaction by building and maintaining positive relationships.
• Identify opportunities for product and quality improvements and communicate findings to management.

Skills

MS Office

Project Management

Test Plans

Communication

Team Collaboration

Education

Bachelor’s degree in Electrical Engineering

Associates Degree in Electrical Technology

High School Diploma/GED with military/work experience

Tools

MS Project

Excel

Job description

ABB in Evansville, Indiana, seeks a Field Service Technician to perform on-site service, installation, and commissioning of critical power equipment for data centers and industrial facilities. You will troubleshoot, maintain, and upgrade systems while ensuring safety and quality standards.

The role involves coaching teammates and supporting the certification process for technicians, with opportunities to identify service improvements.