Senior Field Service Specialist — Metal Buildings (Remote)

Cornerstone Building Brands; United States; A distancia; USD 67.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401k

PTO from day 1

Descripción de la vacante

Cornerstone Building Brands is seeking a technical subject matter expert for post-shipment claims and field installation issues involving pre-engineered metal buildings. You will act as a SME, diagnosing complex cases and communicating outcomes to customers.

In this role, you will investigate root causes by cross-analyzing drawings, BOMs, and shipping docs, and coordinate resolutions with cross-functional teams in a remote environment.

Formación

• Minimum 5 years of progressive experience in the pre-engineered metal building industry.
• Strong ability to read architectural and structural drawings and manage complex cases in a remote environment.

Responsabilidades

• Serve as a technical subject matter expert for post-shipment claims and field installation issues involving pre-engineered metal buildings.
• Investigate root causes by cross-analyzing drawings, bills of material, and shipping documentation.
• Coordinate resolutions with cross-functional teams and communicate outcomes to customers.

Conocimientos

Reading drawings

Cross-functional communication

Descripción del empleo

Cornerstone Building Brands is seeking a technical subject matter expert for post-shipment claims and field installation issues involving pre-engineered metal buildings. You will act as a SME, diagnosing complex cases and communicating outcomes to customers.

In this role, you will investigate root causes by cross-analyzing drawings, BOMs, and shipping docs, and coordinate resolutions with cross-functional teams in a remote environment.