Senior Field Service Lead – Remote Weapons Systems

EOS Defense Systems USA, Inc.; Huntsville (AL); On-site; USD 80,000 - 120,000; Full time

Job summary

EOS Defense Systems USA is seeking a Senior Field Service Representative to support, train, maintain and repair EOS Remote Weapons Stations in the field and at EOS facilities. This on-site role requires expert operation, troubleshooting, and training of operators in demanding environments.

You will lead system-level testing, provide technical oversight, and act as the primary interface with customers, engineering, and program management.

Qualifications

• BA/BS in engineering or 6+ years in related technical field.
• 4–6 years hands-on experience maintaining, operating, firing, and training on RWS systems.
• Proven ability to troubleshoot complex mechanical systems using diagnostic tools and technical documentation.

Responsibilities

• Lead resolution of advanced RWS issues and multi-system integration.
• Provide on-the-job training, coaching, and technical oversight to FSR team.
• Conduct system-level testing, acceptance inspections, and field modifications.
• Serve as primary technical interface with customers, engineering, and program management.
• Identify recurring issues and recommend product improvements or service bulletins.
• Lead CUAS simulation-based exercises, live scenarios, and threats.
• Mentor and lead other FSRs; align field operations with company goals.

Skills

Leadership

Mentoring

Troubleshooting

Customer engagement

Education

BA/BS in engineering

Job description

EOS Defense Systems USA is seeking a Senior Field Service Representative to support, train, maintain and repair EOS Remote Weapons Stations in the field and at EOS facilities. This on-site role requires expert operation, troubleshooting, and training of operators in demanding environments.

You will lead system-level testing, provide technical oversight, and act as the primary interface with customers, engineering, and program management.