Senior Field Service Lead - Heavy Equipment

Brandeis Machinery and Supply Co.; Paducah (KY); On-site; USD 70,000 - 90,000; Full time

Job summary

Brandeis Machinery and Supply Co. seeks a Leadman to take a lead role in scoping, troubleshooting, and coordinating service jobs. The role includes customer communication, parts liaison, and hands-on inspections with customers and our product support team.

You will travel to job sites, participate in training, and assist in training new technicians. A strong background in heavy equipment and fault diagnosis is essential for success in this position.

Qualifications

• Must have a High School Diploma or equivalent; a 2-year technical degree or comparable military training preferred.
• Minimum of 5 years’ experience in the heavy equipment industry or related field.
• Excellent written and oral communication and basic math skills.
• Proficient with a computer, including Microsoft Word, Excel, PowerPoint, etc., and diagnostic software.

Responsibilities

• Lead role including job scoping, troubleshooting, and communication with customers and internal personnel.
• Perform hands-on inspections of machines with customers and our product support personnel when required.
• Travel to customer job sites to troubleshoot machine problems; attend manufacturer training as needed.
• Assist in training of new technicians and complete projects as assigned by the branch or regional manager.

Skills

Communication skills

Troubleshooting

Mechanical aptitude

Microsoft Office

Education

High School Diploma or equivalent

2-year technical degree or military training preferred

Tools

Microsoft Office

Job description

Brandeis Machinery and Supply Co. seeks a Leadman to take a lead role in scoping, troubleshooting, and coordinating service jobs. The role includes customer communication, parts liaison, and hands-on inspections with customers and our product support team.

You will travel to job sites, participate in training, and assist in training new technicians. A strong background in heavy equipment and fault diagnosis is essential for success in this position.