Lead Service Technician - Heavy Equipment Field Ops

Brandeis Machinery Inc.

Paducah (KY)

Hybrid

USD 60,000 - 80,000

Full time

14 days+

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Job summary

Brandeis Machinery Inc. in Paducah, KY is seeking a Leadman to take a lead role in service jobs, including scoping, troubleshooting, communications with customers and internal personnel, parts liaison and coordination of completion.

The role requires hands-on inspections and participation in pre-delivery and assembly when needed. The position also involves travel to customer sites, attending manufacturer training, and training of new technicians, with coordination of projects by the Branch

Qualifications

Must have a High School Diploma or equivalent; a 2 year technical degree or comparable military training is preferred.
Must have a minimum of 5 years’ experience in the heavy equipment industry or a related field.
Excellent written and oral communication and basic mathematical skills.
Proficient with a computer, including the use of Microsoft programs (Word, Excel, PowerPoint) and diagnostic use using manufacturer provided programs.
Must have a good working knowledge of equipment operations and mechanical functions.

Responsibilities

Lead role including job scoping, troubleshooting, communication with customers and internal personnel, parts liaison and coordination of service jobs.
Become familiar with proper operation and application of equipment and assist customers and technicians.
Perform hands-on inspections of machines with customers and our product support personnel.
Participate in new machine pre-delivery and assembly when required.
Travel to customer sites to troubleshoot machine problems (including off-hours).
Attend manufacturer training as required.
Assist in training of new technicians.
Complete projects as assigned by the branch Service Manager or Regional Operations Manager.