Senior Field Service & IMS Technician

Smiths Detection Group

Ontario (CA)

On-site

USD 59,000 - 88,000

Full time

2 days ago
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Benefits offered by this job

Medical, dental & vision insurance
401(k) with company match
Paid time off

Job summary

Smiths Detection in the United States is seeking a skilled Depot Technician to perform advanced troubleshooting, repair, and quality testing of Trace detection equipment and IMS components. You will support service operations across multiple regions and train technicians on Trace products including IS600.

Responsibilities include coordinating repairs, maintaining test equipment, and documenting procedures and failures to drive continuous improvement.

Qualifications

  • Required education: Secondary School Diploma.
  • Preferred: Post-secondary diploma or degree.
  • French language proficiency preferred.

Responsibilities

  • Troubleshoot, repair, and rework Trace units and IMS components to quality standards.
  • Coordinate IMS repair activities, including parts availability and priorities.
  • Monitor IMS room fixtures, test equipment, and gas levels; verify operation.
  • Provide technical support for IMS repairs across Smiths Detection U.S., TSA, European, and Asian service operations.
  • Train technicians on Trace products, including IS600 training and support.
  • Identify equipment failures and quality issues through advanced troubleshooting and testing.
  • Develop and improve service procedures with emphasis on QC testing and consistent repair practices.
  • Complete accurate service records and QA checklists in service systems.
  • Maintain IMS service inventory and coordinate parts availability.
  • Perform radiation leak testing and support Radiation Safety Officer.

Skills

Electronics troubleshooting
Manual dexterity
Documentation
Communication
Analytical skills
Teamwork

Education

Secondary School Diploma
Post Secondary Diploma or Degree

Tools

SAP
Microsoft Office
Excel
Word
Outlook

Job description

Smiths Detection in the United States is seeking a skilled Depot Technician to perform advanced troubleshooting, repair, and quality testing of Trace detection equipment and IMS components. You will support service operations across multiple regions and train technicians on Trace products including IS600.

Responsibilities include coordinating repairs, maintaining test equipment, and documenting procedures and failures to drive continuous improvement.

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