Senior Field Service Engineer - Vacuum Systems & HRS

Insight Global; Boise (ID); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global is seeking a senior Field Service Engineer to support Edwards vacuum equipment and Hydrogen Recovery System in semiconductor environments. The initial customer is Micron in Boise, with travel to other U.S. locations as deployment expands.

You will start as an on-site hands-on FSE, troubleshooting, servicing, and supporting customers. The long-term plan is to transition into a Technical Support role after about one year, becoming a true technical resource on the system.

Qualifications

• 5+ years of field service/equipment support experience in semiconductor environments.
• Hands-on vacuum pump/system maintenance and troubleshooting.
• Customer-facing and able to work independently.
• Willingness to travel ~50% and on-site Boise work.
• Experience with Edwards Vacuum, hydrogen/gas systems, and photolithography.
• EV/EUV and ASML exposure experience considered a plus.

Responsibilities

• Provide hands-on service, troubleshooting, and customer support for Edwards vacuum equipment and HRS.
• Support deployment at Micron Boise and travel to New York and other U.S. sites.
• Install, commission, and validate system performance in customer environments.
• Develop into a technical resource and transition toward Technical Support after ~1 year.

Skills

Semiconductor experience

Vacuum system troubleshooting

Field Service experience

Mechanical/electromechanical debugging

Advanced fault finding

Customer-facing experience

Independent troubleshooting

Travel readiness 50%

EV/EUV experience

Photolithography experience

ASML exposure experience

Edwards Vacuum experience

Hydrogen recovery/gas systems

Installation & commissioning

Controls/software troubleshooting

Job description

Insight Global is seeking a senior Field Service Engineer to support Edwards vacuum equipment and Hydrogen Recovery System in semiconductor environments. The initial customer is Micron in Boise, with travel to other U.S. locations as deployment expands.

You will start as an on-site hands-on FSE, troubleshooting, servicing, and supporting customers. The long-term plan is to transition into a Technical Support role after about one year, becoming a true technical resource on the system.