Field Service Engineer

thermofisher; USA; Remote; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Travel opportunities

Flexible hours

Emergency service support

Zusammenfassung

Thermo Fisher Scientific is seeking a field-based technician to install, service, and repair analytical instruments at customer sites across the United States. You will diagnose faults, perform preventive maintenance, and help customers keep microscopes and chromatography systems operating reliably.

The role blends hands-on electronics and mechanical troubleshooting with strong attention to safety and documentation. Travel of up to 50–75% is required, with flexible hours for emergencies.

Qualifikationen

• Bachelor’s degree in engineering or related field; no prior experience required.
• Strong mechanical and electronics aptitude with analytical troubleshooting.
• Customer service and clear verbal/written communication.
• Ability to read technical documentation and manage time/records.
• Valid driver’s license, travel up to 50–75%, lift up to 50 pounds, stand long periods.
• Credentials for customer-site access; ability to work independently or with others.

Aufgaben

• Install and service analytical instruments, including microscopy and chromatography systems.
• Diagnose equipment faults, including component-level issues.
• Perform maintenance and repairs following safety and manufacturing practices.
• Explain service findings professionally and help customers restore operation.
• Interpret diagrams, schematics and service documentation.
• Respond to service needs, including flexible hours or emergency calls.

Kenntnisse

Mechanical aptitude

Electronics aptitude

Troubleshooting skills

Customer service skills

English fluency

Windows familiarity

Office familiarity

Service management software

Documentation reading

Travel readiness

Driver's license

Ausbildung

Bachelor’s degree in engineering or related field

Tools

Windows OS

Microsoft Office

Service management software

Jobbeschreibung

Role overview

Install, maintain, and repair analytical scientific instruments at customer sites, helping ensure equipment operates reliably for research and laboratory work. This field-based role blends hands‑on electronics and mechanical troubleshooting with customer support and frequent travel.

Responsibilities

• Install and service a range of analytical instruments, including microscopy and chromatography systems.
• Diagnose equipment faults, including issues that may require component‑level investigation.
• Perform maintenance and repairs while following applicable safety and manufacturing practices.
• Explain service findings professionally and help customers restore instrument operation.
• Interpret technical diagrams, schematics, and service documentation.
• Respond to service needs, which may include flexible hours or emergency calls.

Requirements

• Bachelor’s degree in engineering, a related scientific discipline, or a comparable field; no prior experience is required.
• Strong mechanical and electronics aptitude, with analytical troubleshooting skills.
• Customer service skills and clear verbal and written communication.
• English fluency and familiarity with Windows, Microsoft Office, and service management software.
• Ability to read technical documentation and manage time and records effectively.
• Valid driver’s license, ability to travel up to 50–75%, and ability to lift up to 50 pounds and stand for extended periods.
• Ability to obtain credentials required for customer‑site access and work collaboratively or independently.

Nice to have

• Experience installing, troubleshooting, or repairing analytical instruments.
• Background with ultra‑high vacuum systems or high‑voltage equipment.
• Advanced degree, specialized certification, or additional language skills.

Benefits and work setup

• Standard weekday schedule, with travel and possible flexible hours or emergency service calls.
• Work may involve laboratories, cleanrooms, cold rooms, personal protective equipment, and strict safety requirements.