Field Services Engineer

Oxford Instruments plc; California; On-site; USD 70,000 - 83,000; Full time

Benefits offered by this job

Autonomy

Technical growth

Customer impact

Collaborative team

Job summary

Oxford Instruments plc is seeking a Field Service Engineer for Advanced Microscopy Systems to install, maintain, and optimize cutting-edge microscopy platforms across North and South America. The role is highly customer-facing, requiring travel and collaboration with leading research institutions.

You will diagnose and repair complex instruments, provide training, and work with engineering teams to enhance system performance and uptime.

Qualifications

• Bachelor's degree in Engineering, Physics, Materials Science, Life Sciences or 6 years related field service experience.
• 3+ years of field service experience supporting scientific instruments or complex systems.
• Experience using diagnostic tools such as multimeters and oscilloscopes.
• Strong troubleshooting and customer-facing skills.
• Ability to travel extensively throughout North and South America.

Responsibilities

• Install, commission, and upgrade advanced microscopy systems.
• Perform preventive maintenance and technical repairs.
• Troubleshoot hardware, software, and system-level issues.
• Provide customer training and technical support.
• Partner with customers to maximize system performance and uptime.
• Collaborate with engineering and applications teams to resolve complex challenges.

Skills

Troubleshooting

Customer-facing skills

Travel willingness

Advanced microscopy experience

Field service experience

Diagnostics tools use

North/South America travel

AFM/SEM/Confocal etc

Imaging software

Education

Bachelor's degree in Engineering, Physics, Materials Science, Life Sciences

Tools

Digital multimeters

Oscilloscopes

Job description

At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyze and manipulate materials down to the atomic and molecular level. With a sixty-year history, and fourteen Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.

Field Service Engineer, Advanced Microscopy Systems

Candidates must reside within approximately 60 minutes of a major airport and be able to travel extensively throughout North and South America.

Help Enable Scientific Discovery

At Oxford Instruments, we develop advanced microscopy and analytical technologies that help researchers and engineers solve complex challenges in materials science, semiconductors, and life sciences.

We're looking for a Field Service Engineer to install, maintain, troubleshoot, and optimize cutting-edge microscopy systems across North and South America. In this highly visible customer-facing role, you'll work directly with leading research institutions, laboratories, and technology companies while developing expertise with world-class scientific instrumentation.

What You’ll Do

• Install, commission, and upgrade advanced microscopy systems
• Perform preventive maintenance and technical repairs
• Troubleshoot hardware, software, and system-level issues
• Provide customer training and technical support
• Partner with customers to maximize system performance and uptime
• Collaborate with engineering and applications teams to resolve complex challenges

What You’ll Bring

• Bachelor's degree in Engineering, Physics, Materials Science, Life Sciences, or 6 years related field service experience
• 3+ years of field service experience supporting scientific instruments, analytical equipment, semiconductor tools, or other complex technical systems
• Experience using diagnostic tools such as digital multimeters and oscilloscopes
• Strong troubleshooting and customer-facing skills
• Ability to travel extensively throughout North and South America

Preferred Experience

• AFM, SEM, Confocal, or Fluorescence Microscopy
• Scientific imaging or analytical instrumentation
• Semiconductor equipment
• Vacuum systems, motion control, or imaging software

Why Oxford Instruments?

• Work with industry-leading technologies
• Support groundbreaking research and innovation
• Enjoy autonomy, technical growth, and customer impact
• Join a collaborative team committed to excellence

Compensation: $50.48 - $60.09 per hour

Oxford Instruments is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact Human Resources, [e-mail], 978-405-1119