Senior Field Service Leader, Electrical Power Systems

Eaton; Warrendale (Allegheny County); On-site; USD 84,000 - 123,000; Full time

Benefits offered by this job

Company vehicle

Toolkit and phone provided

Tuition assistance

Overtime and travel premiums

Leads program with bonus pay

Opportunities across 32 service places

Job summary

Eaton’s ES AMER ESS division is seeking a Senior Field Service Representative in Warrendale, PA to support the power system lifecycle—from startup to emergencies. You will manage small projects and lead field service teams on larger initiatives, generating precise service reports and recommending improvements.

The role requires hands-on troubleshooting, strong customer relationships, and the ability to work variable hours with travel.

Qualifications

• High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or 7+ years if no HS diploma.
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
• Must be able to work in the US without corporate sponsorship now or in the future
• No relocation offered; within 50-mile radius considered; active-duty members exempt

Responsibilities

• Support customers across the power system lifecycle: startup, commissioning, maintenance, testing, troubleshooting, upgrades, and emergencies
• Manage small projects independently and lead FSR teams on larger projects
• Generate timely and accurate service reports on work, product performance, and warranties
• Provide recommendations for improved electrical systems
• Cultivate strong relationships with customers, team members, and partners
• Mentor less experienced technicians
• Utilize digital tools for remote work

Skills

Electrical distribution

Troubleshooting

Testing

Project leadership

Customer relations

Team mentorship

Problem solving

Power systems knowledge

Safety compliance

Manual dexterity

Education

High school diploma or higher

Associate degree or higher

Bachelor’s in Engineering

Electrical/General Contractor license (Preferred)

NICET/NETA certification (Preferred)

Tools

Laptops

iPad

IR cameras

Google Glasses

MS Teams

Job description

Eaton’s ES AMER ESS division is seeking a Senior Field Service Representative in Warrendale, PA to support the power system lifecycle—from startup to emergencies. You will manage small projects and lead field service teams on larger initiatives, generating precise service reports and recommending improvements.

The role requires hands-on troubleshooting, strong customer relationships, and the ability to work variable hours with travel.