Senior Field Service Engineer, Laser Systems (Travel)

AeroVironment, Inc.; Albuquerque (NM); Presencial; USD 34.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental vision

401K matching

9/80 schedule

Paid holidays

Descripción de la vacante

AeroVironment, Inc. in the United States seeks a Senior Field Service Representative to install, maintain, and troubleshoot directed energy laser systems at customer sites. Travel-heavy role delivering hands‑on support critical to mission success, with strong emphasis on safety, quality, and customer relations.

Requires DoD context, security clearance, and ability to work in high‑stress environments. Join a premier defense technology company delivering cutting-edge autonomy and laser systems

Formación

• U.S. Citizenship required.
• Ability to obtain and maintain a U.S. DoD security clearance.
• Formal training in a technical field (engineering, electronics, IT).
• Associate degree or technical certifications; relevant experience may be considered.
• 5+ years of hands‑on field service or similar experience.
• Ability to lift and carry equipment up to 50 lbs.
• Willingness to travel frequently and work in varied field conditions.
• Ability to work in high‑stress and austere environments.

Responsabilidades

• Install and set up laser systems at customer locations.
• Perform maintenance and repairs to keep systems running.
• Troubleshoot by analyzing data and logs; coordinate with engineering.
• Train customers on operating and maintaining laser systems.
• Provide ongoing customer support and ensure customer satisfaction.
• Document service visits and outcomes.
• Collaborate with engineering and support teams to resolve issues.
• Follow safety protocols when working with laser systems.
• Oversee packaging, handling, storage, and transportation of spares.

Conocimientos

Field service

Troubleshooting

Customer service

Technical training

Travel readiness

Safety compliance

Educación

Associate degree

Technical certifications

Descripción del empleo

AeroVironment, Inc. in the United States seeks a Senior Field Service Representative to install, maintain, and troubleshoot directed energy laser systems at customer sites. Travel-heavy role delivering hands‑on support critical to mission success, with strong emphasis on safety, quality, and customer relations.

Requires DoD context, security clearance, and ability to work in high‑stress environments. Join a premier defense technology company delivering cutting-edge autonomy and laser systems