Senior Field Service Engineer — HPLC, UPLC & IC

Pace® Labs; Mount Juliet (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401K retirement savings

Tuition reimbursement

Paid time off

Job summary

Pace® Labs is seeking a senior instrument technician to maintain, troubleshoot, and qualify HPLC, UPLC, and IC systems. You will provide expert support, document procedures, and help implement improvements while coordinating with cross-functional teams.

The role requires a Bachelor’s degree in a related field and at least 5 years of analytical instrument experience, with strong metrology knowledge and problem-solving skills. Travel up to 25% may be requested.

Qualifications

• Bachelor's degree in chemistry, biochemistry, electronics, or closely related field and at least 5 years analytical instrument experience.
• Extensive knowledge of HPLC/UPLC/IC and metrology standards.
• Ability to diagnose, troubleshoot, and solve problems on analytical instruments.

Responsibilities

• Provide advanced to expert maintenance, diagnosis and repairs of HPLC, UPLC, and IC.
• Calibrate and qualify HPLC, UPLC and IC systems.
• Recommend and implement improvements to instrumentation and processes.
• Source supplies and parts to ensure inventory for instruments.
• Interact with customers to communicate troubleshooting results and solutions.

Skills

HPLC

UPLC

IC

Maintenance troubleshooting

Calibration

Customer support

Written communication

Education

Bachelor's degree in Chemistry or related field

Tools

Thermo/Dionex IC instruments

Analytical instrumentation software

Job description

Pace® Labs is seeking a senior instrument technician to maintain, troubleshoot, and qualify HPLC, UPLC, and IC systems. You will provide expert support, document procedures, and help implement improvements while coordinating with cross-functional teams.

The role requires a Bachelor’s degree in a related field and at least 5 years of analytical instrument experience, with strong metrology knowledge and problem-solving skills. Travel up to 25% may be requested.