Senior LC-MS Field Service Engineer (HPLC/UPLC)

Pace® Analytical Services; Vernon Hills (IL); On-site; USD 90,000 - 150,000; Full time

Job summary

Pace Analytical Services is seeking an experienced instrumentation specialist to maintain, repair and qualify HPLC, UPLC, LC/MS and LC/MS/MS systems. You will calibrate, troubleshoot, and guide improvements while interfacing with customers and internal teams.

The role requires a Bachelor's in chemistry or related field and 8 years of hands-on experience. Travel up to 50% may be required depending on location and project needs.

Qualifications

• Bachelor's degree in chemistry, biochemistry, electronics, or closely related field and eight years of instrument troubleshooting and repair or equivalent experience.
• Extensive knowledge of HPLC/UPLC/LC/MS/LC/MS/MS and related calibration procedures.
• Ability to diagnose, troubleshoot, and resolve instrument issues and provide guidance.
• Experience coordinating parts, vendor support, and cross-functional teams.

Responsibilities

• Perform advanced to expert maintenance, diagnosis and repairs of HPLC, UPLC, LC/MS and LC/MS/MS.
• Calibrate and qualify HPLC/UPLC/LC/MS systems and document procedures.
• Recommend improvements to instrument systems and workflows.
• Source and manage parts and consumables to maintain instrument readiness.
• Provide advanced instrument support to customers and staff; explain troubleshooting results.
• Draft SOPs, calibration procedures, and qualification protocols as needed.

Skills

Instrument troubleshooting

HPLC/UPLC/LC-MS expertise

Leadership in projects

Team and independent work

Documentation writing

Communication with customers

Problem solving

Quality assurance

Compliance knowledge

Cross-functional collaboration

Education

Bachelor's degree in chemistry or related field

Tools

HPLC systems

UPLC systems

LC/MS systems

LC/MS/MS systems

Calibration procedures software

Job description

Pace Analytical Services is seeking an experienced instrumentation specialist to maintain, repair and qualify HPLC, UPLC, LC/MS and LC/MS/MS systems. You will calibrate, troubleshoot, and guide improvements while interfacing with customers and internal teams.

The role requires a Bachelor's in chemistry or related field and 8 years of hands-on experience. Travel up to 50% may be required depending on location and project needs.