Senior Field Service Engineer – Global Training & Support

Src,-Inc; Fort Bragg (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

SRCTec, LLC is seeking a Senior Field Service Representative to support local units at Fort Bragg, NC. The role acts as an SME for sustainment-related technical matters, leading pre- and post-sales support through demonstrations, advanced training, field support, and remote assistance.

The position involves integrating with assigned units in garrison and CONUS/OCONUS deployments (excluding danger zones) and mentoring junior FSRs while contributing to product design for supportability.

Qualifications

• Requires extensive field service experience and technical training.
• Ability to document requirements and translate them into actionable tasks for engineering teams.
• Mentors junior field service representatives and supports system deployments.

Responsibilities

• Lead field training and service support at customer locations, domestically and internationally.
• Partner with customers and end users to define requirements and expectations.
• Excel in a collaborative, customer-focused engineering culture.

Skills

Field Service

Technical Training

Customer Support

SME

Job description

SRCTec, LLC is seeking a Senior Field Service Representative to support local units at Fort Bragg, NC. The role acts as an SME for sustainment-related technical matters, leading pre- and post-sales support through demonstrations, advanced training, field support, and remote assistance.

The position involves integrating with assigned units in garrison and CONUS/OCONUS deployments (excluding danger zones) and mentoring junior FSRs while contributing to product design for supportability.