Field Service Engineer: Travel CNC Machine Expert

TRUMPF; Plymouth (MI); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

401(k) Matching

Health benefits

Education assistance

Paid time off

Company holidays

Life insurance

Disability coverage

Gym subsidy

Referral bonuses

Scholarship program

Job summary

TRUMPF US is seeking a Field Service Engineer to install, troubleshoot, maintain, and repair TRUMPF CNC machines while building strong customer relationships across the United States. The role requires extensive travel, including overnight stays and occasional weekends and international trips.

You will work closely with customers, diagnose machine issues, and report conditions to product support and management.

Qualifications

• Associate degree in Engineering or equivalent work experience.
• Experience with electrical/electronic systems desirable.
• Driver's license and clean record required.

Responsibilities

• Work closely with customers and machines to ensure equipment operates within expected tolerance.
• Work carefully with the Product Support for technical assistance and provide them with diagnostic feedback.
• Use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties.
• Read and utilize company repair manuals and work orders for assistance with repairs, if needed offer suggestions for adjusting/updating existing technical documentation.
• Assemble, install, align equipment, clean, replace or install parts to maintain smooth operation of machinery and equipment.
• Accurately report technical conditions and information of machines to PSG and management.
• Interface with cross functional work teams such as applications, sales, engineering, production, etc.
• Provide onsite training to customers for operation and/or repair of machines.
• Submit organized and helpful service reports for each repair mission

Skills

Electrical knowledge

Diagnostics

Electronics

Hydraulics

Mechanics

Driver's license

Education

Associate degree in Engineering

Tools

Diagnostic tools

Repair manuals

Job description

TRUMPF US is seeking a Field Service Engineer to install, troubleshoot, maintain, and repair TRUMPF CNC machines while building strong customer relationships across the United States. The role requires extensive travel, including overnight stays and occasional weekends and international trips.

You will work closely with customers, diagnose machine issues, and report conditions to product support and management.