Senior Field Service Engineer - Cardiovascular Tech (Travel)

Johnson & Johnson MedTech

Houston (TX)

On-site

USD 110,000 - 160,000

Full time

31 hours ago
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Benefits offered by this job

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Job summary

Johnson & Johnson Biosense Webster is seeking a Principal Field Service Engineer to manage on-site installation, service and repair of cardiovascular equipment across multiple U.S. locations.

This field-based role requires frequent travel and interaction with doctors, nurses and hospital biomedical engineers to ensure optimal device performance. Under limited supervision, you will support customers, provide technical guidance, complete documentation, and contribute to incident investigations

Qualifications

  • Bachelor's degree in Biomedical Engineering or related field with hospital/field service experience preferred.
  • Associate degree with 6 years in Cardiology/Electrophysiology or medical field service.
  • Trade certification with 4–6 years of related work experience.

Responsibilities

  • Provide remote technical support and on-site service within the assigned territory.
  • Install, operate, repair, and upgrade equipment and systems.
  • Maintain service records and performance data; ensure timely follow‑ups.
  • Guide customers including physicians and biomedical engineers; address satisfaction issues.
  • Collaborate with field staff and management to improve service delivery.

Skills

Project Management
Customer Service
Leadership
Communication
Problem Solving

Education

Bachelor's degree in Biomedical Eng./related
Associate degree in Biomedical/Electronics
Vocational/Trade Certificate

Tools

Microsoft Office

Job description

Johnson & Johnson Biosense Webster is seeking a Principal Field Service Engineer to manage on-site installation, service and repair of cardiovascular equipment across multiple U.S. locations.

This field-based role requires frequent travel and interaction with doctors, nurses and hospital biomedical engineers to ensure optimal device performance. Under limited supervision, you will support customers, provide technical guidance, complete documentation, and contribute to incident investigations

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