Senior Field Service Architect — FSM for Utilities

Procom; California; On-site; USD 140,000 - 190,000; Full time

Job summary

Procom is seeking an experienced Solution Architect with 10+ years in Field Service Management, focused on utilities and energy. You will lead design and implementation of FSM solutions, build and mentor a high-performing team, and ensure delivery meets client requirements and industry standards.

Responsibilities include architecture blueprints, system integrations, data flows, and stakeholder communication. Travel to client sites may be required to deliver successful projects.

Qualifications

• 10+ years in implementing Field Service Management or similar solutions.

Responsibilities

• Lead the design of comprehensive FSM solutions for utilities and energy sectors.
• Develop architectural blueprints detailing integrations, data flows and specs.
• Provide technical leadership during implementations and ensure adherence to designs.
• Engage with clients to translate needs into functional and technical requirements.
• Mentor and develop a high-performing FSM team.
• Establish best practices for solution design and code reviews.

Skills

FSM expertise

Technical leadership

Client engagement

Architecture design

Cloud & integrations

Project management

Education

Bachelor's degree in CS/IT/Engineering

MBA preferred

Tools

Salesforce Field Service

Oracle Field Service

ServiceNow FSM

Job description

Procom is seeking an experienced Solution Architect with 10+ years in Field Service Management, focused on utilities and energy. You will lead design and implementation of FSM solutions, build and mentor a high-performing team, and ensure delivery meets client requirements and industry standards.

Responsibilities include architecture blueprints, system integrations, data flows, and stakeholder communication. Travel to client sites may be required to deliver successful projects.