Senior Field Reimbursement Operations Leader

Valeris; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health plans

401(k) match

PTO & holidays

Career growth

Inclusive culture

Job summary

Valeris is seeking a Senior Manager, Field Reimbursement Operations to lead FRMs, guide reimbursement programs, and partner with cross-functional teams in the US. This role balances team leadership with practical field insights to drive client satisfaction and compliance across therapeutic areas.

The position requires 5+ years in healthcare reimbursement and 2+ years in leadership, with travel as needed and a focus on driving performance and process improvements.

Qualifications

• Bachelor's Degree or equivalent years of experience in field reimbursement management and field leadership.
• Minimum 5 years of healthcare reimbursement, market access, specialty pharmacy, or field reimbursement experience.
• Minimum 2 years of leadership or team lead experience preferred.
• Experience leading remote field teams strongly preferred.
• Experience supporting specialty, rare disease, oncology, immunology, or other complex therapeutic areas preferred.

Responsibilities

• Provide day-to-day leadership and oversight for an assigned team of Field Reimbursement Managers.
• Coach, mentor, and develop FRMs through regular one-on-one meetings and field observations.
• Promote accountability and continuous improvement within the team.
• Ensure consistent execution of client-approved reimbursement services and workflows.
• Partner with Operations to optimize workflows and improve efficiencies.
• Serve as escalation point for complex reimbursement challenges and client meetings.

Skills

Team leadership

Field reimbursement

Healthcare reimbursement

CRM platforms

Cross-functional collaboration

Education

Bachelor's Degree or equivalent in field reimbursement management

Tools

Salesforce

Veeva

Job description

Valeris is seeking a Senior Manager, Field Reimbursement Operations to lead FRMs, guide reimbursement programs, and partner with cross-functional teams in the US. This role balances team leadership with practical field insights to drive client satisfaction and compliance across therapeutic areas.

The position requires 5+ years in healthcare reimbursement and 2+ years in leadership, with travel as needed and a focus on driving performance and process improvements.