Field Reimbursement Team Lead

Valeris; Morrisville (NC); Presencial; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

Valeris is seeking a Field Reimbursement Manager Leader to guide and develop a team of FRMs, ensuring delivery of reimbursement services and strong client partnerships. You will collaborate across operations, training, and analytics to optimize workflows and escalate reimbursement challenges.

The role involves field travel, onboarding new hires, and driving performance improvements while maintaining compliance with HIPAA, FDA regulations, and client SOPs.

Qualificações

• Bachelor’s degree or equivalent in field reimbursement management or related field.
• Experience leading field reimbursement teams in pharma industry.
• Strong understanding of HIPAA, FDA regulations, and compliance requirements.

Responsabilidades

• Provide day-to-day leadership and oversight for assigned Field Reimbursement Managers.
• Coach, mentor, and develop FRMs through regular one-on-one meetings, field observations, ride-alongs, and performance feedback.
• Manage onboarding and development plans for new hires and assist with interviewing.
• Oversee performance management, recognition, and remediation plans for FRMs.
• Engage with clients in meetings, reviews, and strategic planning sessions.
• Travel to provider sites to coach FRMs and ensure execution consistency.
• Monitor KPIs such as productivity, CRM documentation, and provider engagement.
• Collaborate with Operations, Training, Analytics, and Compliance to ensure quality and alignment.

Conhecimentos

Team leadership

Coaching & development

Client relationship management

Field travel

Compliance knowledge

Formação académica

Bachelor's degree or equivalent

Ferramentas

CRM platforms

Descrição da oferta de emprego

Valeris is seeking a Field Reimbursement Manager Leader to guide and develop a team of FRMs, ensuring delivery of reimbursement services and strong client partnerships. You will collaborate across operations, training, and analytics to optimize workflows and escalate reimbursement challenges.

The role involves field travel, onboarding new hires, and driving performance improvements while maintaining compliance with HIPAA, FDA regulations, and client SOPs.