Senior Field Process Engineer: Customer-Focused Innovation

Lam Research; Boise (ID); Hybrid; USD 95,000 - 150,000; Full time

Benefits offered by this job

On-site Flex

Virtual Flex

Job summary

Lam Research is seeking a Field Process Engineer in Boise, Idaho to support customers with process installations, evaluations, and optimization of Lam equipment. You will analyze data, run experiments, and collaborate with cross-functional teams to meet customer requirements and drive continuous improvements.

The role emphasizes on-site field support, training, and delivering clear technical leadership while maintaining strong customer relationships in a dynamic, hybrid work environment.

Qualifications

• PhD in Electronics, Chemistry, Physics, Material Science or related field; or MS with 3+ years of relevant work experience; or BS with 6+ years of work experience.
• Proficiency in computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
• Excellent communication, written and verbal, and customer relationship skills.
• Ability to work in a cleanroom environment and on-call if needed.

Responsibilities

• Provide process support, installation, resolve and improve process/system/productivity, and develop processes of new applications of Lam equipment at customer sites.
• Serve as key field support for Beta sites, evaluations, or first-in-fab installations.
• Design and conduct experiments, collect data, analyze results, generate reports, and provide recommendations to optimize device architecture and process modules.
• Partner with customers to meet requirements for new technology process, to support existing processes, and to address process deviations through root cause analysis.
• Develop new or modified processes, define best known method process recipes, and partner with hardware engineering to define chamber requirements and characterize hardware designs to meet customer performance requirements.
• Collaborates with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.
• Represent Lam to our valued customers and deliver exceptional customer satisfaction.
• Present technical and marketing materials with a win-win mindset to keep customers informed about products and services to address their needs.
• Provides technical leadership, support, and instruction for Field Service Engineers, Technicians, sub-contractors, and customers on installs, repairs, operations, and coordinates application of new procedures.
• Collaborate with Field Service Engineers on complex problems impacting process output.
• Coordinates statistical analysis of failure rates and develops continuous improvement plan (CIP).
• Recommends design changes to key technical solutions, and process development, and monitors performance trends.

Skills

Data analysis

Communication

Education

PhD in Electronics/ Chemistry/ Physics/ Material Science

MS with 3+ years of experience

BS with 6+ years of experience

Job description

Lam Research is seeking a Field Process Engineer in Boise, Idaho to support customers with process installations, evaluations, and optimization of Lam equipment. You will analyze data, run experiments, and collaborate with cross-functional teams to meet customer requirements and drive continuous improvements.

The role emphasizes on-site field support, training, and delivering clear technical leadership while maintaining strong customer relationships in a dynamic, hybrid work environment.