Senior Field Process Engineer — Remote/Hybrid

Lam Research; Town of Malta (NY); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Lam Research in New York State is seeking a Field Process Engineer to provide process support, installations, and optimization of Lam equipment at customer sites. You will design experiments, analyze data, and collaborate with customers to meet technology requirements and resolve process deviations.

You will accompany field service teams, support Beta installations, and contribute to continuous improvement while presenting technical material to customers and ensuring satisfaction.

Qualifications

• Excellent communication, written and verbal, and customer relationship skills.
• Proficiency in data analysis tools, word processing, spreadsheet, and presentation software.
• Ability to work in a cleanroom environment, wearing PPE or cleanroom suit, and on‑call if needed.

Responsibilities

• Provide process support, installation, resolve and improve process/system/productivity, and develop processes of new applications of Lam equipment at customer sites.
• Serve as key field support for Beta sites, evaluations, or first‑in‑fab installations.
• Design and conduct experiments, collect data, analyze results, generate reports, and provide recommendations to optimize device architecture and process modules.
• Partner with customers to meet requirements for new technology processes, to support existing processes, and to address process deviations through root cause analysis.
• Develop new or modified processes, define best known method process recipes, and partner with hardware engineering to define chamber requirements and characterize hardware designs to meet customer performance requirements.
• Collaborate with cross‑functional teams and customers to understand needs, technology roadmaps, process flow, requirements, and business challenges.
• Represent Lam to customers and deliver exceptional customer satisfaction.
• Present technical and marketing materials with a win‑win mindset to keep customers informed about products and services.

Job description

Lam Research in New York State is seeking a Field Process Engineer to provide process support, installations, and optimization of Lam equipment at customer sites. You will design experiments, analyze data, and collaborate with customers to meet technology requirements and resolve process deviations.

You will accompany field service teams, support Beta installations, and contribute to continuous improvement while presenting technical material to customers and ensuring satisfaction.