Senior Field Performance Technician & Training Lead

Sunrun Inc.; Menifee (CA); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Sunrun Inc. in Menifee, CA seeks a Sr. Field Performance Technician to manage warranty and service scheduling for residential solar systems.

You will coordinate with the Electrical Foreman, Construction Supervisor and Branch Manager to allocate labor and drive field performance metrics in a fast-paced environment. The role requires 1–3 years of solar field experience, a high school diploma, and a valid driver’s license.

Qualifications

• 1–3 years of previous field construction or solar experience required.
• PV design or PV electrical experience is preferred.
• High School diploma is required.
• Must maintain a clean driving record and pass a driving background check.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor and Branch Manager to allocate labor resources to service and warranty projects.
• Assist with training and development for Field Service Technicians.
• Lead regular meetings to align and train the local field service team on best practices.
• Support the onboarding and training of new members of the field performance team.
• Regularly exceed defined goals for field performance KPIs including turnaround time, experience rating and average dispatches completed.
• Assist with inspections and site audits when assigned.

Skills

NEC knowledge

Customer service

Communication

Organization

Computer skills

PV installation knowledge

Education

High School diploma

PV electrical experience preferred

Job description

Sunrun Inc. in Menifee, CA seeks a Sr. Field Performance Technician to manage warranty and service scheduling for residential solar systems.

You will coordinate with the Electrical Foreman, Construction Supervisor and Branch Manager to allocate labor and drive field performance metrics in a fast-paced environment. The role requires 1–3 years of solar field experience, a high school diploma, and a valid driver’s license.