Senior Field Engineer: Diagnostics Systems & Training (SF Bay)

Roche Holding AG; San Francisco (CA); On-site; USD 82,000 - 152,000; Full time

Benefits offered by this job

Company car

Job summary

Roche Holding AG is seeking a Senior Field Engineering Specialist to cover the San Francisco bay area, CA. This field-based role requires expert installation, maintenance and repair of Roche Diagnostics equipment with up to 70% travel nationwide.

The ideal candidate brings strong troubleshooting, electronics knowledge, and customer-service excellence while mentoring teammates and promoting client satisfaction.

Qualifications

• High school diploma plus technical training or equivalent work experience is required.
• Bachelor's degree in Biomedical/Mechanical/Electrical Engineering or related field with 1-2 years of related experience is preferred.
• Training or certification as defined by RD Services Leadership and policy is required.

Responsibilities

• Install, maintain, and repair Roche Diagnostics equipment using advanced knowledge and industry practices.
• Identify and analyze complex problems; escalate when needed and provide second level support within the region.
• Mentor and train others; travel with field colleagues for on-site skill transfer and improvements.

Skills

Troubleshooting

Electronics knowledge

Customer service

Communication skills

Mentoring

Education

High school diploma + technical training or equivalent

Bachelor's degree in Biomedical/Mechanical/Electrical Engineering or related field + 1-2 years experience

Training or certification per RD Services Leadership

Job description

Roche Holding AG is seeking a Senior Field Engineering Specialist to cover the San Francisco bay area, CA. This field-based role requires expert installation, maintenance and repair of Roche Diagnostics equipment with up to 70% travel nationwide.

The ideal candidate brings strong troubleshooting, electronics knowledge, and customer-service excellence while mentoring teammates and promoting client satisfaction.