Field Service Engineer – Diagnostics & Installations

F. Hoffmann-La Roche AG; San Francisco (CA); On-site; USD 81,700 - 151,700; Full time

Benefits offered by this job

Discretionary annual bonus

Job summary

F. Hoffmann-La Roche AG is seeking a Field Engineering Specialist based in San Francisco/Bay Area. You will provide technical support, installation, and repair for Roche products in laboratories, ensuring exceptional service and support for customers.

The ideal candidate has a high school diploma plus technical training and significant experience in technical repairs. This role involves travel, on-site services, and fostering strong customer relationships.

The expected salary range is $81,700 to $151,700, depending on experience and qualifications.

Qualifications

• High school diploma and 2 years of technical school or equivalent military training.
• 5 years of progressive experience in repairing mechanical/system hardware.
• The ability to travel, including overnight travel, is required.

Responsibilities

• Travel to customers' locations for technical repair and installation.
• Perform preventative maintenance and on-site service.
• Document all activities and contribute to quality improvement.

Skills

Technical repair and installation

Customer service Skills

Electro-mechanical systems knowledge

Information technology

Basic chemistry

Education

High school diploma or equivalent

Bachelor's degree in a relevant field

Job description

F. Hoffmann-La Roche AG is seeking a Field Engineering Specialist based in San Francisco/Bay Area. You will provide technical support, installation, and repair for Roche products in laboratories, ensuring exceptional service and support for customers.

The ideal candidate has a high school diploma plus technical training and significant experience in technical repairs. This role involves travel, on-site services, and fostering strong customer relationships.

The expected salary range is $81,700 to $151,700, depending on experience and qualifications.