Field Service Engineer — Lab Equipment & Diagnostics

Roche Holding AG; San Diego (CA); On-site; USD 71,000 - 132,000; Full time

Job summary

Roche Holding AG is seeking a Field Engineering Specialist for the San Diego territory. The role focuses on on-site installation, maintenance, and repair of Roche products across laboratory settings.

You will diagnose mechanical and software issues, document activities, and maintain strong customer relationships. Travel, including overnight, is required; relocation is not offered. Salary ranges indicate market-appropriate compensation for California-based roles.

Qualifications

• High school diploma or technical training or equivalent military/work experience.
• 5 years of progressive experience in repairing or servicing mechanical/system hardware and software, or networking/wireless networking.
• Training or certification as defined by RD Services Leadership and policy is mandatory.
• Travel including overnight travel is a requirement for this role.

Responsibilities

• Travel to customer sites for installation, repair, and on-site service of Roche products.
• Diagnose and resolve mechanical, hardware, software, and system failures.
• Document activities and contribute to quality improvement and customer satisfaction.

Skills

Technical repair

On-site service

Diagnostics

Customer support

Education

High school diploma or technical training

Tools

Networking

IT basics

Job description

Roche Holding AG is seeking a Field Engineering Specialist for the San Diego territory. The role focuses on on-site installation, maintenance, and repair of Roche products across laboratory settings.

You will diagnose mechanical and software issues, document activities, and maintain strong customer relationships. Travel, including overnight, is required; relocation is not offered. Salary ranges indicate market-appropriate compensation for California-based roles.