Senior Field Adjuster - (West Palm Beach, St. Lucie, & Martin Counties

Windward Risk Managers; Boca Raton (FL); On-site; USD 90,000 - 100,000; Full time

Job summary

Windward Risk Managers in Boca Raton, FL is seeking a Field Claims Adjuster to investigate routine to moderately complex residential property claims. This is a day shift, full-time position requiring travel and on-site inspections of insured properties.

The role involves coverage determination, timely claim resolution, and thorough documentation while coordinating with policyholders, agents, vendors, and specialists. Excellent communication and strong organization are essential.

Qualifications

• Must maintain a Florida All-Lines adjuster (620) license.
• 3+ years of homeowner's claims field adjusting experience required handling all perils.
• Must be proficient with Xactimate and sketching, including mobile applications (iPad etc.).

Responsibilities

• Prompt and courteous servicing of property claims, including insured and agency contact and follow through.
• Communicate and interact with a variety of individuals to foster the timely resolution of claims, including, but not limited to, policyholders, public adjusters, attorneys, vendors, and experts.
• Timely identification, analysis and resolution of coverage issues arising in claims investigation.
• Factual investigation of cause of loss.
• Coverage determination based on a variety of policy and endorsements.
• Maintain proper file documentation reflecting progressive claim handling.
• Coverage and Payment Letters necessary to settle and conclude the claim.

Skills

Communication

Customer service

Organizational skills

Time management

MS Office

Xactimate

Sketching

Mobile apps (iPad)

Education

Florida All-Lines Adjuster license (620)

Tools

Xactimate

MS Office

Job description

Job Details: Job Location: Corporate Office - Boca Raton, FL 33487, Position Type: Full Time, Salary Range: $90,000.00 - $100,000.00 Salary/year, Job Shift: Day, Job Category: Claims, Candidates must be located within a commutable distance to West Palm Beach, FL

Position Summary:

Position is responsible for prompt and thorough investigation of routine to moderately complex residential property claims. This is a field-based position involving on-site inspection of insured properties. Regular travel within assigned territory is required.

Essential Functions:

• Prompt and courteous servicing of property claims, including insured and agency contact and follow through.
• Communicate and interact with a variety of individuals to foster the timely resolution of claims, including, but not limited to, policyholders, public adjusters, attorneys, vendors, and experts.
• Timely identification, analysis and resolution of coverage issues arising in claims investigation.
• Factual investigation of cause of loss.
• Coverage determination based on a variety of policy and endorsements.
• Maintain proper file documentation reflecting progressive claim handling.
• Coverage and Payment Letters necessary to settle and conclude the claim.

Qualifications: Required Education and Experience:

• Must maintain a Florida All-Lines adjuster (620) license.
• 3+ years of homeowner's claims field adjusting experience required handling all perils.
• Must be proficient with Xactimate and sketching, including mobile applications (iPad etc.).

Preferred Qualifications:

• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Strong organizational and time management skills.
• Knowledge of property insurance policy and coverage analysis.
• Must be able to work under deadlines.
• Proficient in MS Office, including Word, Excel, PowerPoint, and Outlook.
• Strong skills and experience with Xactimate estimating program.

Due to current business and operational considerations, we currently hire employees residing in the following states at this time: AL, AR, CA, CT, FL, GA, KY, MO, NC, NV, OH, SC, TN, TX, VA, and WI.

Candidates must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.

WRM is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities.

Notice to Third Party Agencies: WRM does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by WRM's Human Resources Department, WRM reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.