Senior Field Adjuster - (West Palm Beach, St. Lucie, & Martin Counties

Windward Risk Managers; West Palm Beach (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Windward Risk Managers is seeking a field-based Property Claims Adjuster in Florida. You will conduct on-site inspections, manage communications with insureds and professionals, and resolve coverage issues while documenting claims thoroughly.

Ideal candidates have 3+ years of homeowners claims field adjusting experience and are proficient with Xactimate and sketching, including mobile apps on iPad. This is a travel-intensive, on-site role with state-wide coverage.

Qualifications

• Florida All-Lines adjuster license (620) is required.
• 3+ years of homeowner’s claims field adjusting experience.
• Proficient with Xactimate and sketching, including mobile applications (iPad).

Responsibilities

• Prompt and courteous servicing of property claims, including insured and agency contact and follow through.
• Interact with policyholders, public adjusters, attorneys, vendors, and experts to resolve claims.
• Identify, analyze and resolve coverage issues arising in claims investigation.
• Conduct factual investigation of cause of loss.
• Determine coverage based on policy and endorsements.
• Maintain proper file documentation reflecting progressive claim handling.
• Prepare Coverage and Payment Letters to settle and conclude the claim.

Skills

Interpersonal communication

Customer service

Time management

Policy coverage analysis

Education

Florida All-Lines Adjuster license (620)

Tools

Xactimate

Sketching

Mobile apps (iPad)

Job description

Position Summary

Position is responsible for prompt and thorough investigation of routine to moderately complex residential property claims. This is a field-based position involving on-site inspection of insured properties. Regular travel within assigned territory is required.

Essential Functions

• Prompt and courteous servicing of property claims, including insured and agency contact and follow through.


• Communicate and interact with a variety of individuals to foster the timely resolution of claims, including, but not limited to, policyholders, public adjusters, attorneys, vendors, and experts.


• Timely identification, analysis and resolution of coverage issues arising in claims investigation.


• Factual investigation of cause of loss.


• Coverage determination based on a variety of policy and endorsements.


• Maintain proper file documentation reflecting progressive claim handling.


• Coverage and Payment Letters necessary to settle and conclude the claim.

Qualifications

Required Education and Experience:

• Must maintain a Florida All-Lines adjuster (620) license.


• 3+ years of homeowner’s claims field adjusting experience required handling all perils.


• Must be proficient with Xactimate and sketching, including mobile applications (iPad etc.)

Preferred Qualifications

• Excellent verbal and written communication skills.


• Exceptional customer service skills.


• Strong organizational and time management skills.


• Knowledge of property insurance policy and coverage analysis.


• Must be able to work under deadlines.


• Proficient in MS Office, including Word, Excel, PowerPoint, and Outlook.


• Strong skills and experience with Xactimate estimating program.

Candidates must be located within a commutable distance to West Palm Beach, FL***

Due to current business and operational considerations, we currently hire employees residing in the following states at this time: AL, AR, CA, CT, FL, GA, KY, MO, NC, NV, OH, SC, TN, TX, VA, and WI.

Candidates must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.

WRM is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities.

Notice to Third Party Agencies:

WRM does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by WRM’s Human Resources Department, WRM reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.